Policies

Request for more information

When requesting more information about a particular service / product ChooseDubai.com simply collects personal information that you voluntarily provide to us (such as name, address, phone number, email address and any additional information you opt to include in your request) to allow us and our partners to deliver a better and more efficient service. All information collected is used solely for this purpose and solely by ChooseDubai.com and its partners and will not be passed on to other third-parties.

Online purchases

We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of your information. To protect the confidentiality of your information, ChooseDubai.com, makes use of SSL technology. SSL technology is designed so the information you enter on your browser is encrypted before being transmitted. Put simply, all the information you enter when purchasing a service / product online at ChooseDubai.com can be only read by us, thus is protected and secure. Such information will be processed by ChooseDubai.com for billing purposes and to help us deliver our services as efficiently as possible, In addition to using SSL, all credit card numbers are used solely for the processing of payments and are not stored by ChooseMalta.com. To view information about ChooseDubai.com's SSL Certificate please visit: www.thwate.com

Newsletters To opt-out of our newsletter service please follow the instructions in each of our communications or visit the newsletter page and "unsubscribe".

BOOKING POLICY

Languages

Your booking and respective voucher(s) will be processed in English.

Flights

When you purchase a flight from ChooseDubai.com you are using a co-branded service provided by Volagratis. Please read all the relative booking terms and policies for detailed information regarding flight bookings, cancellations and other modifications.

Hotels

We feature a selected amount of Dubai hotels on our site. These can be booked online using our secure booking engine. On booking your hotel through ChooseDubai.com, your credit card is charged with the full amount of the stay, clearly hightlighted at the time of booking.

You can request a cancellation or modification by contacting us and quoting your ChooseDubai.com reference number. In the event that you cancel your booking, the hotel may impose some charges (again highlighted at the time of booking); please refer to your voucher for more information.

Hotels directly manage their availability & rates on this website. In the event that you need further assistance please contact ChooseDubai.com quoting your booking reference number, and we will endeavour to assist you.

Offline Bookings / Requests

When you send a request for more information or email ChooseDubai.com or any of the listed partners you will automatically receive an email confirmation that your email has been delivered. Subsequently a local agent will follow through your request and contact you within 48hrs.

Miscellaneous

Partner and Third party sites

Our privacy policy does not apply to our partner's and third party's sites that you may access from this Website. We recommend you familiarise yourself with the respective applicable privacy policy before entering any personal data on a partner or third party site.

For the avoidance of doubt, in the event whereby a customer is being directed into or is dealing with a partner/third party or its respective web site, the relationship is then between the customer and that partner/third party and ChooseDubai.com bears no liability whatsoever in respect of the same.

Updating and Amending your Personal Information

As a ChooseDubai.com customer you have control over the accuracy of your personal data. If, at any time, you wish to verify, update or amend the personal data you have provided, you can email your request to enquiry@chooseDubai.com.

Consent

By disclosing your personal data to us, you give your consent to the collection, processing and use of your personal data by us as described in these policies.